Experience: 2.5 + Years
Salary: 2.64 - 3.60 LPA
Working days : 6 days/week
Hudle up! We're looking for a Surveillance Executive to join our Coplay team, both at work and at play!
About CoPlay: CoPlay ( powered by Hudle ) is a community first brand that operates 40+ premium sports facilities across the country. We want to build the biggest and the most loved sports community brand and aim to build and operate 100+ sports facilities/clubs across the country over the next few years. To build this vision, we are looking to hire a Surveillance Executive who will help us to monitor and manage CCTV surveillance operations across our venues.
About the Role: We are seeking a detail-oriented Surveillance Executive to monitor and manage CCTV surveillance operations across our venues. The ideal candidate will be responsible for observing real-time camera feeds, Playbacks, identifying potential risks, ensuring adherence to operational protocols, and maintaining detailed incident reports. This role requires strong focus, discretion, and a proactive approach to security and operational oversight.
Key Responsibilities:
- Monitor live feeds from all CoPlay centers to ensure safety and security.
- Detect and report any suspicious behavior by customers or staff, including theft, pilferage, or operational violations.
- Alert business managers or Operations Manager in real-time upon noticing any irregularities.
- Maintain daily incident logs with clear documentation of noteworthy activities, behaviors, or events.
- Oversee and update daily slot booking records, ensuring all bookings are recorded accurately and in a timely manner.
- Retrieve and review recorded CCTV footage for investigations, audits, or compliance purposes.
- Perform routine checks to ensure all surveillance equipment (cameras, DVRs, storage systems) are functioning optimally.
- Report and escalate any technical issues to relevant maintenance teams or service providers.
- Ensure strict confidentiality of all surveillance data and sensitive operational information.
- Coordinate with the business and operations team to support venue-wide safety protocols and event management needs.
Requirements:
- Bachelor’s degree in any field; additional certification in security or surveillance is a plus.
- 2.5+ years of work experience in any role in the past
- 1 + years of work experience in a similar role (CCTV monitoring, security surveillance, or control room operations).
- Familiarity with CCTV systems, digital recording software, and access control technologies.
- Strong observational and analytical skills with attention to detail.
- Comfortable working in shifts, weekends, and public holidays, if required.
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